Here is some feedback from our valued members regarding their membership with The Institute of Financial Operations.  We invite you to send us your comments and feedback

"Our accounts payable department has been transformed from a paper-based, clerical organization to an electronic, analytical organization. We implemented several new technology ideas that were born at The Institute's Annual Forum."

Donna Jenkins, CAPP
Director, Disbursement and Receivable Services
Delta Air Lines, Inc.

"As soon as I heard of The Institute of Financial Operations, I joined! The networking has been invaluable and the wealth of information available from my peers across the nation and the world is amazing. The CAPP designation helped me upgrade my position from manager to director. My entire department has benefited from the membership."

Patricia Druschat, CAPP
Corporate Director Accounts Payable
Baptist Health South Florida

"I have been a member of The Institute for the last nine years now. I became a member largely due to my local chapter, where I held the president position. If you would ask me what the benefits of becoming a member are, I would say 'They are numerous!' As a senior manager in procure-to-pay, The Institute has helped me transform what is today one of the most efficient and low-cost departments in the high-tech industry. Thank you very much. I don't know what I would do without you guys!"

Mike Arias
Senior Manager, Procure to Pay
TIBCO Software Inc.

"The Institute is an anchor for accounts payable and other financial operations professionals. The information and resources are up-to-date and relevant. The organization provides connectivity to others in the profession and also partners with companies to provide added resources."

Gladstone McLean, CAPP
Manager, Accounts Payable Unit
Corporate Controllers Operations
The Hartford

"In the business world, we are asked to make decisions and provide advice based upon our expertise. In some cases that expertise is limited to what we have learned within the current organization that we work for. The Institute has helped me to broaden my knowledge base with benchmarking, networking, and knowledge that provides me with essential personal and career development. And, companies are looking for leaders who can bring efficiency, best practice, and automation skills to the table. I acquired my current employment through automation projects developed with contacts and knowledge base from The Institute's conferences and website. The Institute of Financial Operations is truly an organization where members help members."

Michael Clark
Accounts Payable Manager
Southwest Airlines

"Joining The Institute has been one of the best decisions I have made in my career! Obtaining the CAPP certification has opened doors for my career growth and increased earnings, not to mention the study materials have become a valuable source of information for my department. I have also been able to establish a network of colleagues, many of them in my same industry, where we get together at the Annual Forum to benchmark, share ideas, and learn from each other!"

Jeffrey Miller, CAPP
Campbell Soup Company

"I have been in the accounts payable profession for many years. Finding The Institute of Financial Operations has given me the networking opportunities to obtain the information necessary to enhance processes and ensure our organization is performing best practice procedures - ultimately resulting in an efficient operation."

Beverly Rice, CAPP
Assistant Manager
Honda of America Mfg., Inc.

"I joined The Institute to be part of the largest organization of people sharing in my profession. It has been a great source of information and has allowed me to build a network of contacts that have enabled me to get answers and suggestions for various problems I have encountered over the years."

Arnetta Manhart, CAPP
Accounts Payable Manager
Nestlé USA